Mediation is a process that is founded on peaceful diplomacy. It takes real skill and insight and the ability to recognize attitudes and emotions that permeate the controversy that can make a difference, subjectively, as to what is good for a settlement. Hopefully, the resolution will also be good for the other side as well. It is the same process used in negotiations between the diplomats of countries.
Serious differences between parties, whether they are individuals or nations, should demand the use of calm, peaceful, courteous diplomacy and negotiation to address the practical matters of the dispute.
It is very important to select a third party, the mediator, who is interested in helping reach a resolution and who can give the time and attention to be creative in accomplishing peace.